What's a deposit?
- Deposit is an amount blocked (pre-donated) on your credit card when renting a vehicle.
What is a preauthorization?
- A preauthorization is a reservation of funds on your credit card during the vehicle lease period. The amount reserved depends on the vehicle type.
Does the credit card have to be issued on the same name as the main driver?
- The main driver is the holder of the lease contract and is solely responsible for the vehicle during the lease, but there is a possibility that the main driver and the cardholder will not be the same person, in which case the cardholder is present when the vehicle is taken over and he/she should have an ID/passport with him/her.
Minimum age for renting a vehicle?
- The driver driving the vehicle for the duration of the lease should have a valid driving license. There is no limit on the drivers age.
Which credit cards do we accept?
- You can use any card (debit and credit) and cash for payment, but the deposit requires a credit card – VISA, MasterCard, Diners.
What is participation in the damage?
- Participation in the damage is the maximum amount of liability for the vehicle (even if the damage caused on the vehicle is much greater than that amount), but provided that clients comply with the general conditions of the vehicle lease contract.
What is SCDW?
- SCDW is the insurance of the car body without mechanical parts and in case of theft (only the vehicle is insured)
What is WUG?
- WUG is a wheel, chassis and glass insurance.
The possibility of travelling beyond Croatia's borders?
- It is possible to drive a rented vehicle outside the borders of the Republic of Croatia for an added fee.
What's one way fee?
- One way fee is a fee paid in the event of the takeover and/or return of vehicles at different locations, in different cities or in another country.
Why does the reservation say "or similar"?
- We can't guarantee that a specific vehicle type will be available for your pickup, we can only guarantee you a minimum class of a vehicle.
What are additional services?
- These are services that you can use during vehicle rental, such as cross border, additional driver, GPS, children's seat, etc.
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